Billing and invoices help

Overview

The Billing area shows current plan state, renewal timing for Pro users, subscription management access, and invoice history.

Step-by-step

  1. Open your account billing page.
  2. Review current plan (Free/Pro) and renewal date if available.
  3. Use Manage subscription to open the billing portal when visible.
  4. Review invoice table for billing history entries.

Edge cases

  • Manage subscription button appears only when a subscription exists.
  • Invoices can be empty for new users or users without completed payments.
  • Renewal date may be unavailable for free plans.

Troubleshooting

  • Refresh the page after billing actions to sync latest status.
  • Retry billing portal open if popup blockers are enabled.
  • Use invoice links when available for hosted or PDF views.

When to contact support

Contact support if portal access repeatedly fails, invoices are missing after successful payment, or plan state appears incorrect after refresh.

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